Orders will continue to ship, but processing times will be longer (~3-5 business days). Customer service will also be limited as we are operating with reduced staff. Thank you for your patience as we take this time to rest & recharge!
It's finally here! After many delays (mostly related to COVID-19), our shipment from Poland has arrived and we've restocked the website!
As noted in our previous blog post, we had originally started working on this shipment of products back in February before the pandemic surged here in the United States. Because we work with small businesses, our suppliers typically need about 2 months to custom make the items we order. However, those timelines extended with stay at home orders shutting down most of Poland. Some suppliers shut down indefinitely, luckily right after they delivered their products to our Polish facility! Others weren't able to produce everything we ordered.
Almost done unloading! Of course it was the hottest day we've had this summer!
In the end, we had to ship the container with only a fraction of the products we had originally planned for. In addition, some products weren't ordered at all as our current stock levels would have lasted several months during "normal" times! So even though we just restocked the website, you will see that many items are still out of stock or may have already sold out. Trust me, it's just as frustrating for us as it is for you!
So good to see this space filling up with products again!
The good news is we are already working on the next order, hopefully arriving at the end on the summer/early fall. The timeline of the next shipment will depend a lot on how fast things sell right now. So if you see something you want, order it now - before it sells out again!